Payment of fees

We do not operate an accounts system. In order to deliver our services at an affordable price, fees are payable at the time of consultation or at the time of collection following surgery. We accept most credit and debit cards and cash payments. A list of current fees for routine procedures is available in the reception area, and an estimate of fees will always be given.

Update 2020

Due to the COVID situation we had to change some of the ways we take payment. We currently are unable to accept cash but are still accepting card payments and contactless (for values up to and including £45). We have also an option of sending you a payment link by e-mail or text message to your mobile phone. This link specific to you will allow you to pay you veterinary fees using a secure portal by our merchant services provider Global Payments.

This is a sample payment page that you would get after clicking on the payment link